Product Details
Walkup users use phones in locations such as common areas in offices, stockrooms, lobbies, or drop-in desks. Users are building visitors, employees, or even customers who need a phone with a simple, familiar interface. Everyday users typically rely on several forms of communication, including voice and email. While Everyday users require a quality telephone, they rarely receive more than five or six calls per day. Cubicle workers, and sales staff within a retail store, are examples of Everyday users.
Navigator Users (Branch receptionists and admins) are people who answer incoming calls, transfer customers to different departments or extensions, and monitor several line appearances throughout a typical day. Call Center Agents are interfacing with customers throughout each work shift - and spend the majority of their time in conversation on the deskphone. Call Center Agents require specific ACD features to be available from their deskphone.
Common Value Edition Telephone Features:
- Each line button includes dual LEDs (red, green) providing explicit status for the user. For a familiar look and feel, these telephones include several fixed feature keys for common telephone tasks including conference, transfer, drop, hold and mute.
- The display on all phone models is backlit for easier viewing in all lighting conditions.
- A high quality full duplex speaker phone.
The Avaya 1603 IP Telephone:
Designed for Walkup and Everyday user profiles (this telephone is especially practical when used in conjunction with the Avaya IP Softphone). Supports 3 line appearances/feature keys. The display on the 1603 measures two lines by 16 characters.
